For appointments (602) 802-8240

Privacy Policy

Effective Date: January 01, 2026

1. Introduction

Elite ENT AZ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or interact with our services.

This policy applies to all users and patients seeking ear, nose, and throat care in Phoenix, Arizona.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address

Health-Related Information

When voluntarily provided through our forms:

  • General information about your condition or concerns
  • Treatment history (high-level only)

Please do not submit sensitive or detailed medical information through online forms.

3. How We Use Your Information

We use your information to:

  • Contact you regarding your request
  • Schedule or confirm appointments
  • Provide information about our services
  • Improve patient experience and website performance

We do not sell your personal information.

4. Communication Consent

By submitting your information, you agree that Elite ENT AZ may contact you via:

  • Phone
  • Text message
  • Email

These communications are used only to respond to your request and assist with scheduling.

You may opt out at any time.

5. HIPAA & Medical Privacy

Elite ENT AZ is a healthcare provider and follows applicable healthcare privacy standards.

However:

  • Website forms are not intended for secure transmission of sensitive medical information
  • Formal medical records are collected and stored through secure clinical systems

6. Sharing of Information

We do not share your information with third parties for marketing purposes.

We may share information only:

  • With trusted service providers who help operate our website or scheduling systems
  • When required by law

7. Data Security

We take reasonable steps to protect your information, including:

  • Secure encrypted website connections (HTTPS)
  • Controlled access to submitted data
  • Internal safeguards

No system can guarantee absolute security.

8. Cookies and Tracking Technologies

We may use tools such as:

  • Google Analytics
  • Meta (Facebook/Instagram) tracking

These help us understand website usage and improve advertising performance.

We do not use these tools to collect sensitive medical information.

9. Third-Party Platforms

Our website and advertising may involve third-party platforms, including:

  • Meta (Facebook and Instagram)
  • Google

These platforms operate under their own privacy policies.

10. Your Rights

You may:

  • Request access to your data
  • Request corrections
  • Request deletion (where applicable)
  • Opt out of communications

To make a request, contact us directly.

11. Children’s Privacy

We may collect information submitted by parents or guardians for pediatric patients.

We do not knowingly collect information directly from children without parental involvement.

12. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a revised effective date.

13. Contact Information

Elite ENT AZ
2340 E. Beardsley Rd, Suite 260
Phoenix, AZ 85024

Phone: (602) 802-8240
Fax: (602) 802-8245